Customer Experience Improvement Process

⁠⁠⁠Key problem/sThe organisation is considering the possibility of establishing a surge support arrangement to provide periodic access to reliable and responsive ICT resource augmentation services to sup...

⁠⁠⁠The Australian National University represented by Information Technology Services - Digital University Services requires an appropriately skilled service provider to produce a number of deliverables f...

⁠⁠⁠In the 2024-25 Budget, the Australian Government provided funding to support the digital ability and literacy of First Nations Australians, to help progress Closing the Gap Target 17: By 2026, Aborigi...

⁠⁠⁠The Department of Foreign Affairs and Trade (DFAT), Information Management Division (IMD) is seeking to engage a Seller with the capability and capacity to conduct a comprehensive accessibility assess...

⁠⁠⁠RequirementsThe purpose of this engagement is to establish a Commercial Management and Advisory Partner to provide independent, expert advisory and embedded program support to:  design and execute pro...

⁠⁠⁠The Australian Criminal Intelligence Commission (ACIC; buyer) has a requirement for continued support and maintenance of the Australian Firearms Information Network (AFIN) and the National Firearms Id...

⁠⁠⁠Key problem/sSport Integrity Australia (SIA) requires insight into market capability to deliver digital forensic extraction services in field environments. These environments may be remote and tempora...

⁠⁠⁠Migration to Microsoft Teams CallingThe Australian War Memorial (the Memorial) seeks to migrate from our current Avaya based telephony system to Microsoft Teams Calling. This will include the procurem...