Experienced Service Designer
Tender ID: 382889
Tender Details
Tender Description
The Department of Jobs and Small Business is seeking an experienced Service Designer to design new and improved service experiences across a range of employment related programmes and channels.
You will be part of a multi-disciplinary team conducting research with service users and working collaboratively with stakeholders.
The Department of Jobs and Small Business is seeking an experienced Service Designer to design new and improved service experiences across a range of employment related programmes and channels.
You will lead a number of service design projects including digital transformation initiatives.
You will be required to:
* understand user needs and analyse the Department’s operations
* design and present future state service experiences by developing artefacts including blueprints, personas, journeys, scenarios and roadmaps
* collaborate with a range of stakeholders in an agile environment
* support the Department to meet the Digital Service Standard.
Location
Similar Tenders
Active opportunities matching this tender's categories and regions.