Closed
Property, Rates and Permit System Implementation
Tender ID: 585227
Tender Details
Organisation:
Tender #:
2025/37
Status:
Closed
Publish Date:
10 May 2025
Closing Date:
29 May 2025
Tender Description
The City of Boroondara (CoB) has launched a multi-year program called Transforming Boroondara. This program aims to enhance the customer experience and improve service delivery.
The program focuses on 3 key areas: redesigning processes, changing the operating model, and introducing new technologies. These changes will make Council services more efficient by enabling digital self-service, replacing inefficient processes and outdated systems, and fostering a more responsive and customer-centric approach.
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