Closed
Invited
Australian Immunisation Handbook website and National Immunisation Catch-Up Calculator support and maintenance services
Tender ID: 625602
Tender Details
Organisation:
Tender #:
PCS-04620
Status:
Closed
Publish Date:
15 September 2026
Closing Date:
2 October 2026
Closing Time:
11:59 PM (Australia/ACT)
Tender Description
This Tender is invited by the Issuer.
Overview
The Australian Centre for Disease Control (Australian CDC) requires ongoing support and maintenance services for the Australian Immunisation Handbook (AIH) website and the National Immunisation Catch-Up Calculator (NICC). The services will support continued availability, operational stability, security, accessibility and performance of these digital services.
Scope
The scope includes:
- Business-as-usual technical support for the AIH website and NICC
- Incident management
- Service request management
- Defect investigation and remediation
- Routine maintenance
- Drupal and GovCMS-related support
- Compatibility testing
- Regression testing
- Release support
- Security and accessibility remediation
- Backlog management
- Technical advice
- Approved minor operational improvements
- Management of work through agreed governance and reporting arrangements, including regular operational meetings to review support tickets, incidents, completed work, upcoming priorities, risks, dependencies and effort utilisation
Contract Terms and Conditions
- The contract is expected to provide 40 support hours per month from 1 December 2026 to 30 June 2027
- The contract is expected to provide 50 support hours per month from 1 July 2027 to 30 June 2028
- Unused hours may be carried forward and managed through agreed governance arrangements
- Major platform redevelopment, replatforming, content authoring, editorial review, publishing services, clinical or policy advice, and major NICC enhancement projects are out of scope
- The Supplier must not undertake work outside the approved scope without prior written approval from the Buyer
Location
Western Australia
:
Gascoyne
:
Goldfields/Esperance
:
Great Southern
:
Kimberley
:
Mid West
:
Peel
:
Perth Metropolitan
:
Pilbara
:
South West
:
Wheatbelt
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania
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