Closed
DCS Knowledge Management System, Solution
Tender ID: 475841
Tender Details
Organisation:
Tender #:
DICT/ 7168
Status:
Closed
Publish Date:
13 November 2021
Closing Date:
3 December 2021
Tender Description
Frontline customer-support teams across all DCS agencies need a reliable and trusted single source of truth for knowledge content, with an intuitive interface that facilitates speedy and accurate retrieval of content.
Migrating content to a single, best-in-class knowledge management system will equip our teams with the tools required to resolve customer inquiries and transactions efficiently and effectively.
Location
New South Wales
:
Central West
:
Far North Coast
:
Far West
:
Hunter
:
Illawarra
:
Mid North Coast
:
Murray
:
New England
:
Orana
:
Riverina
:
Southern Highlands
:
Sydney
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