Closed

Desktop Administrator

Tender ID: 474445


Tender Details

Tender #:
16757  
Status:
Closed
Publish Date:
22 October 2021
Closing Date:
4 November 2021

Tender Description

This Tender is invited by the Issuer.

⁠⁠⁠We are looking for desktop administrator experienced SOE support and packaging, as well as Citrix NetScaler administration interested in supporting users in over 50 countries.

The ideal candidate will be able to balance a mix of project and operational duties and performs well working with a small team in a fast paced environment.

Austrade’s has recently deployed a new SOE and laptop fleet globally and are looking to continually evolve our service offerings both on desktops and mobile devices.

We are a dedicated in-house IT team with a strong culture of service delivery, teamwork and investing in people to achieve delivery. Maintaining highly available and stable global IT services is critical. We balance service improvement programs, larger projects and operational delivery.

DUTIES INCLUDE:
• SOE administration - (SOE build/deployment, patch management, app deployment)
• SCCM packaging and SCOM management
• Citrix administration and management
• NetScaler configuration and management
• Reactive support and remediation – Incident/service request, monitoring and event management
• Privileged User and computer account administration
• Basic scripting
• Project participation
• Actively contribute to the continuous improvement of processes, documentation and desktop services



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