Closed

Senior Messaging and O365 Administrator

Tender ID: 473584


Tender Details

Tender #:
16599  
Status:
Closed
Publish Date:
15 October 2021
Closing Date:
28 October 2021

Tender Description

This Tender is invited by the Issuer.

⁠⁠⁠We are looking for an administrator with proven skills and experience with Exchange and O365 to support and enhance Austrade’s messaging & collaboration platforms. Austrade run a mix of on-prem and cloud services and are undergoing a major digital transformation to support a global user base in over 50 countries.

We are looking for someone who can balance a mix of project and operational duties, with a propensity for achieving quality outcomes and working with a small team in a challenging environment.

We are a dedicated in house IT team with a strong culture of service delivery, teamwork and investing in people to achieve delivery. Maintaining highly available and stable global IT services is critical. We balance service improvement programs, larger projects and operational delivery.

Note: The role may require participation in an on-call roster for non-business hours system support.

DUTIES INCLUDE:
• Maintenance and enhancement of MS Exchange & Cisco ESA
• Administration and support of O365 services
• Perform day-to-day administration activities such as:
– Respond to system problems and rectifying faults.
– Maintenance operations such as configuration and system upgrades.
– Monitor system health and maintain a systems disaster recovery manual.
– Ensure documentation and standard operating procedures are up to date and relevant.
• Work with project teams to support delivery of new IT services and upgrades.
• Engage with infrastructure architects to design and lead the implementation new initiatives.



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