Closed
Point of Sale & CRM for Yarra Leisure
Tender ID: 621276
Tender Details
Organisation:
Tender #:
C1974
Status:
Closed
Publish Date:
1 August 2026
Closing Date:
27 August 2026
Closing Time:
02:00 PM (Australia/Victoria)
Tender Description
Overview
Yarra Leisure, part of the City of Yarra, is seeking a suitably qualified vendor to provide a fully integrated leisure management system across five recreation and aquatic facilities.
Objectives
The objective is to deliver a secure, cloud-based platform that enhances customer experience, streamlines operations, and supports Yarra Leisure's commitment to providing accessible and high-quality recreation services to the community.
Scope
The scope includes:
- Customer and membership management
- Point of sale
- Direct debit processing
- Bookings
- Access control
- Reporting
- Inventory management
- Marketing functions
- Integration with existing Council systems and facility infrastructure
- System implementation and data migration
- Staff training
- Ongoing support and software upgrades
- Full lifecycle management of the solution
Contract Terms and Conditions
- Initial contract term of five years, with an optional one-year extension
Similar Tenders
Active opportunities matching this tender's categories and regions.