CyberArk- Privileged Access Management (PAM)

Project goals

Provision of licensing, end-to-end implementation of a CyberArk Privileged Access Management (PAM) solution, and migration of users and integrations from Delinea Secret Server to CyberArk.

Password vaulting

• Ability for all icare users to store, update and manage passwords in a centralised repository.
• User friendly interfaces including Desktop agents, browser extensions and web.

Secrets Management

• Allowing for custom build applications as well as SaaS platforms to retrieve, update and rotate passwords without the need for storing or transmitting insecurely.
• Native integration in AWS Secrets and Robotics platforms to ease in operational use.
• Integration into existing Security Platforms and IAM technologies.

Scope

• Provision of product licensing of the CyberArk Privileged Access Management (PAM) product suite,
• End-to-end implementation of (PAM) solution, and
• Migration of users and integrations from existing Delinea Secret Server implementation to CyberArk (Including Human and Non-human use cases).
• Implementation, testing and hand over of all requirements.
• All resource should be Australian based.

Related files

• 2-RFP-Template_Part-B---Statement-of-Requirements-prj_1427.pdf (478 KB)
• 3-RFP-Template_Part-C---CyberArk-PAM-ICTA-prj_1427.docx (850 KB)
• 4-RFP-Template_Part-D---Returnable-Schedules-prj_1427.docx (591 KB)
• 4a-Part-D1---Func-Requirements-Schedule-3-prj_1427.xlsx (21 KB)
• 4b-Part-D2---NFR-Schedule-3-prj_1427.xlsx (23 KB)
• 4c-Part-D3---Pricing-Schedule-prj_1427.xlsx (53 KB)
• 5-icare-policies.zip (4600 KB)
• 6-Contract-Management-Plan.docx (242 KB)
• 7-icare-Statement-of-Business-Ethics.pdf (260 KB)
• 1 RFP Template_Part A - RFP Conditions (prj_1427).pdf (640 KB)

Additional details/instructions

An optional virtual (Microsoft Teams) market briefing will be held for Respondents. Attendance must be confirmed 1 day prior to the scheduled date of presentation.

DATE:12 November 2025

TIME: 01:00PM NSW time

LOCATION/ PLATFORM: MS Teams

ATTENDANCE: Please confirm your intention to attend this market briefing no later than 02:00 PM NSW time by emailing the following details to ICTsourcing@icare.nsw.gov.au in the subject line, the RFP Number and Respondent’s name-in the body of the email, the names, email addresses and roles of Respondent’s staff that will be attending market briefing.

An invite to register will then be emailed to the staff members named in the email.