Closed
Request for Tender for the delivery of the National Early Intervention Service, a Digital Mental Health Service
Tender ID: 582855
Tender Details
Organisation:
Tender #:
Health/E25-296775
Status:
Closed
Publish Date:
7 April 2025
Closing Date:
23 July 2025
Closing Time:
02:00 PM (Australia/ACT)
Tender Description
The service, currently referred to as the National Early Intervention Service (NEIS) will provide free, evidence-based mental health support to people experiencing, or at risk of experiencing, mild mental ill-health or transient distress. The NEIS will be a fully digital mental health service.
From 1 January 2026, a service provider will commence delivering the NEIS and provide:
- Low-intensity Cognitive Behavioural Therapy (LiCBT), delivered by skilled and trained professionals, via phone or video
- a curated set of free, evidence-based online tools and resources for people able and willing to try self-guided support.
Once it reaches maturity in 2029, the NEIS is expected to support more than 150,000 people each year. The NEIS will be implemented through a staged roll-out, expanding its service capacity over three years.
The NEIS will require a workforce to deliver LiCBT and a technology solution to support the service delivery including web access, user and practitioner portals, client records, workforce management, content management systems, and telehealth platforms.
Other Instructions:
An industry briefing session will be held on the 26 June 2025. Participation is voluntary. Tenderers who wish to attend this event must register via email to nationalearlyinterventionservice@health.gov.au by 2pm on 24 June 2025.
Location
Western Australia
:
Gascoyne
:
Goldfields/Esperance
:
Great Southern
:
Kimberley
:
Mid West
:
Peel
:
Perth Metropolitan
:
Pilbara
:
South West
:
Wheatbelt
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania