IT Operations Manager

⁠⁠⁠ As part of ASD, The Australian Cyber Security Centre (ACSC) leads the Australian Government’s efforts to improve cyber security. Our role is to help make Australia the most secure place to connect online.

The ACSC operates a range of cyber defensive capabilities as a part of that mission. We are currently looking for an IT Operations Manager to fill a role with an agile, cohesive, and high-performing team. The outputs of this team directly contribute to the development and support of new and existing capabilities operated by the ACSC.

The successful candidate will work closely with infrastructure engineers, software developers, testers, and systems administrators to ensure services and outputs meet customer needs. Applicants with experience in implementing Site Reliability Engineering will be highly regarded.

The successful candidate will:
• Develop and maintain automation tools within an infrastructure as code methodology.
• Automate current processes to allow for rapid growth and scalability.
• Optimise monitoring and alerting for symptoms affecting critical applications.
• Design and implement a strategy to improve uptime of systems, and achieve Service Level Objectives.
• Provide high level, quality communications to customers.

This role reports to an APS Director.

An ASD Psychological Assessment (PA) may be required as a condition of engagement and before a contract is signed. This requirement applies to all categories of employees.

Psychological Assessment - to be eligible for this role, the preferred applicant may be required to undergo a Psychological Assessment (PA). If the applicant is found unsuitable as part of the PA, they will not be able to commence in the role, even if they are found suitable in every other respect.

Psychological Assessments are conducted to determine suitability to work in a high security environment.

The assessment is administered in a manner which ensures informed consent, fair dealing with all applicants and employees, and with the greatest possible degree of privacy and transparency of process. Before you submit an application, you should consider your own preparedness for questions that may include the following topics: personal relationships; living circumstances; personal values; financial situation; physical and mental health history, including substance abuse, and any civil and/or military records.

In the event that the PA assessment is essential before a formal offer can be made, please note that the candidate is unable to commence in the role until the PA assessment is completed and the candidate has a suitable outcome.