Business Analyst

⁠⁠⁠Who we are:

In late 2020, as part of Busting Congestion for Agricultural Exporters the Trade Reform and Digital Trade Initiatives divisions were established to develop and deliver the vision and strategy for agricultural exports, and to coordinate the range of the export business and digital reform programs that are currently underway. At the heart of this reform package is the modernisation of export systems by building Digital Services to Take Farmers to Markets.

The Role:

The Department is building significant digital capability within the Congestion Busting Program. They seek a Business Analyst to join a multi-disciplinary team to perform analysis on how digital services and products being developed can better meet the user needs. The Business analyst with work closely with the Product Manager and relevant business areas, and external users to develop high value digital services and products, keeping our users in their needs at the forefront.

Key responsibilities:

• Engaging with our internal and external users, business areas to understand and capture user and business needs and identify opportunities (short and/or long-term transformation) for the future state.
• Work closely with solution architects to design solution that fit within the architecture standards for the program, and how the design might contribute to the future state.
• Supporting user engagement throughout the different phases of Discovery, Alpha, Beta and Live; including the provision of ongoing business and technical advice.
• Convert the conceptual/theoretical model of a service/product, into technically sound product features.
• Write user stories/PBIs for development, maintain alignment with features, dependencies within stories; help guide the sequence of development.
• Develop content for business consumption, translating technical solutions/features in to simple, effective manner, suitable for wider business consumption
• communicating future system requirements to software developers and assisting in system design.
• Collaborate with user researchers and stakeholders to form the bigger strategic picture.
• Help identify and prototype concepts to transform the service based on user needs.

Skills & Experience

• Extensive experience in business analysis for large scale transformations
• Demonstrable experience in solving complex problems based on evidence, analysis and investigation
• Strong track record working in agile and multi-disciplinary teams
• Human Centred Design approach to service delivery
• The ability to communicate effectively with technical and non-technical audiences
• Influencing and guiding decisions with senior stakeholders
• Excellent knowledge and experience in creating quality visual materials e.g. concepts
• Collaborative team player
• Excellent communicator in both written and verbal form.