Closed
Level 1 + 2 Service Desk Analyst
Tender ID: 472486
Tender Details
Organisation:
Tender #:
16335
Status:
Closed
Publish Date:
5 October 2021
Closing Date:
10 October 2021
Tender Description
- Experience working as an IT Service Desk Analyst
- Experience supporting senior management staff
- A good balance of customer focus and strong technical knowledge
- Ability to troubleshoot a variety of IT matters in person or over the phone.
- Experience documenting incidents through a Service Management tool
- Experienced with: AD, user accounts management, resource groups, distribution lists, front facing exchange features, elevated permissions
- Canberra based - WFH & onsite, based on roster
- To be physically capable of lifting & moving equipment like monitors, desk printers & general ICT stock.
Location
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