Technical/Project Support Officer
Tender ID: 471952
Tender Details
Tender Description
This Tender is invited by the Issuer.
Joining a small, multi-talented team we are seeking people with a broad range of ICT helpdesk and project support skills. We are looking for highly adaptive and collaborative individuals that can work across multiple projects, able to understand and solve technical problems and work with internal and external stakeholders to deliver ICT solutions and outcomes.
This role sits in the Agency’s Technology and Change Section within the Data and Technology Branch. The Section is responsible for a range of functions including: ICT Strategy, development and maintenance of agency ICT products, information management, ICT business improvement initiatives and change, provide in-house technical advice and work closely with our ICT Service Provider.
The Technical/Project Support Officer will:
• Work collaboratively with technical and business stakeholders to identify and resolve issues.
• Build and maintain appropriate and effective business relationships with our service provider,
project team and internal stakeholders.
• Quickly build knowledge of NRRA available ICT tools and applications to provide advice on
most appropriate methods, tools and applications.
• Understand technical information and communicate it effectively at all levels to both technical
and non-technical audiences.
• Support the Project and Product Leads across the section with project planning,
administration, reporting and deliverables.
• Committed to supporting others
The Agency has two office locations (Canberra CBD and Brisbane CBD). This role is Brisbane based, however the role may require travel on occasion.
Location
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