ICT Infrastructure Engineer

⁠⁠⁠Purpose of the role
The Infrastructure Engineer supports the Infrastructure Team Leader, in the day to day deployment and maintenance of computer infrastructure and web technologies within the Engineering, Infrastructure and Operations Section of the ICT Branch, including participating in section planning for short term tasks and contributing to strategic planning for longer term initiatives.
The role is responsible for undertaking work that is moderately complex to complex and/or sensitive in nature, under limited direction, utilising expertise and knowledge in the area of infrastructure engineering.
Key position responsibilities
• Maintain and enforce security and integrity controls and establish and undertake preventive maintenance of backups and recovery procedures.
• Implement and administer system documentation, guidelines, policies and procedures.
• Have responsibility for establishing and maintaining the processes, procedures and operational management associated with system security and disaster recovery planning.
• Troubleshoot and provide service support to diagnose, resolve and repair server-related hardware and software malfunctions, including in relation to workstations and communication infrastructure.
• Prepare and maintain documentation, policies and instructions, and record and detail operational procedures and system logs.
• Provide analysis of complex issues and contribute to the management, preparation and coordination of policy formulation and/or project management.
• Develop and support key internal and external relationships, including managing stakeholders to achieve work area and agency goals. In addition, represent the agency by promoting its interests in various forums.
• Provide accurate specialist advice, guidance and reporting on team functional responsibilities.
• Make and communicate decisions using good judgement, expertise and knowledge, governed by legislation, regulations, best practice principles or relevant operating instructions and procedures.
• Contribute to doctrine, election preparation and delivery activities in accordance with the election readiness framework, according to individual accountabilities and responsibilities.
• Perform additional duties or assume responsibility of functions as directed from time to time.

Key organisational accountabilities
• Adherence to the:
o APS Values and Code of Conduct;
o AEC Values and Commitments; and
o Ballot Paper Principles.
• Maintain currency and validity of essential qualifications, which may include mandatory continuing professional development.
• Complete learning and development relevant to role or classification as a required or directed, from time to time.
• Be familiar with, abide by and promote all AEC work health and safety frameworks, policies and procedures, including but not limited to:
o Health, Safety and Wellbeing Policy;
o WHS Due Diligence Framework;
o Fatigue Management and Prevention Policy; and
o Rehabilitation management system (RMS).
• Abide by and promote the:
o Commonwealth Resource Management Framework and Procurement Framework; and
o AEC related frameworks, instructions, policies and procedures.