Australia Awards in-Australia Business Processing Support (IABP)
Tender ID: 335879
Tender Details
Tender Description
The Australia Awards managed by the Department of Foreign Affairs and Trade (DFAT) is Australia’s largest aid investment, with an estimated $320 million investment in the 2017-18 financial year. It includes Australia Awards Scholarships, Australia Awards Pacific Scholarships, Australia Awards Fellowships and Australia Awards Short-Courses.
Australia Awards Scholarships are long-term awards which provide opportunities for people from developing countries to undertake full time undergraduate or postgraduate study at participating Australian tertiary institutions, including Universities and TAFEs. There are approximately 2500 awardees from 55 countries on scholarship in Australia at any given time. In 2017, 43 of DFAT’s 54 partner institutions are hosting awardees.
Australia Awards Fellowships are short term study and professional development opportunities delivered by Australian Host Organisations (AHOs). They provide opportunities for mid-career professionals to undertake high-quality training, exchange expertise, skills and knowledge and enhance their networks on issues of shared interest. Australia Awards Fellowships do not result in an academic qualification.
The Contractor will deliver select administrative activities of Australia Awards and Alumni Branch (AWB) Scholarships and Fellowships programs and the systems support service for the programs, including:
(a) Inbox management for selected Scholarships administrative functions.
(b) Inbox management for selected Fellowship administrative functions.
(c) Help desk support services (Level 1 support).
(d) Data entry and monitoring of information entered by Institutions in to OASIS.
(e) Collating, analysis and reporting on certain data entered in to OASIS.
(f) Data entry and monitoring of information entered by AHOs in to SmartyGrants or similar grants administration system.
(g) Collating, analysis and reporting on certain data entered in to SmartyGrants or similar grant administration system.
(h) Co-design in conjunction with DFAT, participant Surveys and distribute, manage and collate surveys through survey software and report to DFAT.
(i) Manage reporting and compliance processes relating to the outsourced tasks and requirements including data management, retrieval, archiving and fraud detection.
(j) Coordinate administrative processes, including OASIS training arrangements and merchandise ordering.
(k) Comply with reporting and communication management strategies between AWB and the Contractor.
Location
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Big Rivers : Central Australia : East Arnhem : Greater Darwin
Australian Capital Territory
Tasmania
Category
Business Administrative Services : Documents & Record Management Services : Fleet Management Services : Interpreting & Translating : Recording & Transcription : Scanning & Digitisation : Secretarial & Reception Services
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