Closed
Contact Centre as a Service
Tender ID: 311760
Tender Details
Organisation:
Tender #:
RFI201702
Status:
Closed
Publish Date:
3 May 2017
Closing Date:
12 May 2017
Tender Description
Unitywater is seeking information on the provision of Contact Centre as a Service.
Unitywater's Digital Plan for Customer Services outlines a future state where our customers can interact with us through a variety of integrated channels. This includes traditional channels, emerging digital channels and self-service capability.
Unitywarter is looking understand the markets ability to deliver the enhanced capability required to realise our Digital Customer Service vision.
Location
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