Closed Invited

1 Senior Salesforce Software Engineer

Tender ID: 623613


Tender Details

Tender #:
LH-07602  
Status:
Closed
Publish Date:
26 August 2026
Closing Date:
3 September 2026
Closing Time:
11:59 PM (Australia/ACT)

Tender Description

This Tender is invited by the Issuer.

⁠⁠⁠Overview

The National Disability Insurance Agency is seeking an EL1 Salesforce Support Engineer (Labour Hire) to provide technical support, administration and continuous improvement of enterprise Salesforce solutions within a complex ICT environment.

The Role

The role supports the effective operation of Salesforce applications, including Service Cloud, Health Cloud and Digital Experience. Responsibilities include:

  • Investigating and resolving technical issues within the Salesforce environment
  • Maintaining platform configuration and supporting users and business areas
  • Providing Level 2 support and platform administration
  • Managing automated processes and data management activities
  • Conducting release assessment and maintaining system documentation
  • Collaborating with technical teams and business stakeholders to resolve issues
  • Supporting user acceptance testing
  • Contributing to the ongoing stability and improvement of Salesforce services
  • Contributing to team capability through technical guidance and knowledge sharing
  • Supporting emerging Salesforce technologies, including Salesforce Industries OmniStudio

Role Requirements

  • Strong understanding of the Salesforce platform
  • Ability to analyse complex business processes and translate requirements into appropriate technical and configuration outcomes
  • Experience working within an Agile delivery environment


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