AI chatbots with natural language functionality and related services to be deployed in a Proof-of-concept only project within TfNSW.

Project goals

A generative AI chatbot to understand and respond to a broad range of user queries.

Scope

The AI chatbot should respond to complex, ambiguous and open-ended questions, and complete tasks such as providing personalised content recommendations. The UI must be intuitive and user friendly (i.e. clean design and clear user instructions/prompts).

Related files

No files attached

Additional details/instructions

There are no files to be downloaded from this website. All documents/information relevant to this project must be obtained via TfNSW’s equip supplier portal (Ariba)

In order to gain access to the Request for Tender documents, Tenderers are required to register their interest by sending an email: TSS.Bidder@transport.nsw.gov.au and include the following:

1) Tender No and Title,

2) RFT ID,

3) Organisation Name,

4) ACN/ABN,

5) Contact Name,

6) Organisation/contact postal address,

7) Contact email address (preferably an email address with the contact person's name),

8) Contact phone number

To gain access to the tender documents in Ariba over the internet once access is provided, please ensure that you are using PC with web browser:

There are no files to be downloaded from this website. All documents/information relevant to this project must be obtained via TfNSW's equip supplier portal (Ariba).

• Google Chrome 54+ (64 –bit)

• Microsoft Internet Explorer 7-11(32-bit)

• Mozilla Firefox 24 or 27(ESR)

• Safari 9+ (64-bit)

• Microsoft Edge (32-bit)

Requirements

Mandatory requirements

A) Scheme membership (SCM0020) *

Information and technology - Cloud products and support

This procurement category has a mandated scheme.

This category has a mandated scheme, to be awarded this contract you may need to be a member of the ICT Services Scheme SCM0020.

Are you a member of SCM0020?

Response type

Radio button (Yes/No)

Opportunity requirements

1. Refer Tender documents

Response method will be explained in the tender documents

Response type

Checkbox (Agree)

Evaluation

Weighting

The evaluation weighting is an estimate and is subject to change.

Price 30%

Non price 70%

Terms and conditions

Global terms and conditions

buy NSW Tenders Terms and Conditions (210 KB)

Notices

No notices have been posted for this opportunity.

Amendments

No amendments have been made to this opportunity

For general enquiries and help

buy.nsw@customerservice.nsw.gov.au