Closed

Customer Services Platform Scope and Requirements: Stage 1 Proof of Concept

Tender ID: 558059

Tender Details

Organisation:

Fair Work Commission

Tender #:

DM-24107

Status:

Closed

Publish Date:

28 May 2024

Closing Date:

13 June 2024

Tender Description

This Tender is invited by the Issuer.

⁠⁠⁠The Customer Services Platform is a program of work aiming to uplift our digital ecosystem.

Stage 1 Proof of concept (POC) will focus on onboarding a full service, Microsoft specialist vendor to develop a proof of concept and validate overall capability.

Location

Western Australia : Gascoyne : Goldfields/Esperance : Great Southern : Kimberley : Mid West : Peel : Perth Metropolitan : Pilbara : South West : Wheatbelt
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania