Closed

Social media management tool

Tender ID: 548907


Tender Details

Tender #:
DM-20294  
Status:
Closed
Publish Date:
1 February 2024
Closing Date:
15 February 2024

Tender Description

This Tender is invited by the Issuer.

⁠⁠⁠The department needs a social media management tool that enables users to:

  • collaborate and plan social media content and campaigns across multiple teams
  • schedule, preview and publish social media posts across multiple channels and profiles
  • engage with communities, monitor activities and moderate comments
  • measure, analyse and report on social performance
  • gain social listening insights
  • gain competitor benchmarking insights.

As part of delivery, the seller should also provide platform customisation, onboarding and training. To support onboarding and continuity of reporting, the department requires functionality to import and export social media data.

See the statement of requirements for a full list of platform functions and provisions.