Sydney Water Corporation - Supply of Water Fix Contractors

⁠⁠⁠As Australia’s largest water utility, we have an obligation to improve the lives of our customers, communities and environment. We are working towards ensuring that no one is exploited in the provision of goods and services to or on behalf of Sydney Water; that we operate as a sustainable business; and continue to work with of our First Nations peoples to protect water and land; and to address inequalities.

From a procurement perspective this means:

• Eliminating the risk of Modern Slavery in our supply chain
• Becoming a Supply Nation member to improve Aboriginal and Torres Strait Islander supplier diversity
• Not harming the environment by sourcing recycled, reused or sustainable goods and services

We want to do business with people who share our values. When submitting your tender application please provide an overview of your enterprise’s Corporate Social Responsibility efforts.

The purpose of Procurement at Sydney Water is to get the goods, services and facilities it needs, when it needs them and for the right cost. Procurement is a key enabler and contributor to the success of our strategic objectives and fulfilling our vision to create a better life through world-class water services. As our customers reply on us for reliable, high quality services at affordable prices, we partner with an extensive range of suppliers to help us create thriving, livable and sustainable cities. It’s crucial that we undertake procurement activities ethically and equitably to ensure that the best commercial outcomes are achieved in line with our organizational values and statutory obligations

Sydney Water’s WaterFix® Plumbing Services programs provide our customers with premium plumbing services with a focus on water efficiency and water savings. The aim is to provide customer-focused water efficiency offerings that are a component of Sydney Water’s drought response strategy. WaterFix® Residential is a program that targets residential households. WaterFix® Strata is a program that targets multi-level residential and mixed developments. The scope of WaterFix® Residential and WaterFix® Strata services include:

• Water efficiency audits.

• Proactive and corrective plumbing installations, repairs and maintenance for residential dwellings and strata developments. It includes but is not limited to:

• minor, major and concealed leak repairs.
• tap, toilet and cistern replacements.
• water efficient device replacements and installations
• rainwater system inspections, repairs and maintenance; and
• concealed leak detection.

WaterFix® Commercial is a program that currently targets medium to large commercial businesses including aged care, hotels, shopping centres, hospitals, destination venues etc. WaterFix® Schools is a program that targets all school types including public, private and religious. The scope of WaterFix® Commercial and WaterFix® Schools includes

-Proactive and corrective plumbing installations, repairs and maintenance for commercial and school premises. It includes but is not limited to

• minor, major and concealed leak repairs.
• all types of taps, toilet and cistern replacements.
• urinal sensors and solenoid valve replacements.
• pre-rinse spray valve replacements;
• water-efficient device replacements and installations;
• hot water service replacements;
• cooling tower float valve repairs and replacements;
• concealed leak detection; and
• rainwater system inspections, repairs and maintenance.

WaterFix® Concealed Leaks is a program designed to help Sydney Water customers, save water and money by providing specialized services to locate and repair hidden leaks. Concealed leak investigations are a specialist plumbing service. To find hidden leaks It requires not only specialized equipment such as, underground acoustic listen gear, pipe/services locating devices, inert gas injection, gas detection etc. It also requires an intricate understanding of plumbing system and a lot of experience in locating and understanding leaks.