Unified Communications Engineer
Tender ID: 481685
Tender Details
Tender Description
This Tender is invited by the Issuer.
The role
We are looking for two experienced Unified Communications (UC) engineers to support Austrade’s extensive global voice and video network, distributed across 80 sites in over 50 countries.
These roles will form a two person UC support team that is part of the Network Communications team. The roles are primarily responsible for operational support for a mix of on-premises and cloud-based UC systems but may also include some small project work.
DUTIES INCLUDE:
• Manage operation of global voice and video services.
• Perform day-to-day administration activities for global voice and video operations including:
– Respond to system problems and rectifying faults.
– Maintenance operations such as configuration and system upgrades.
– Monitor voice and video system health and maintain a systems disaster recovery manual.
– Ensure all voice and video conference service documentation and standard operating procedures are up to date and relevant.
• Work with project teams to support delivery of new IT services and upgrades.
• Engage with network and infrastructure architects to design and lead the implementation new unified communication initiatives.
• Make recommendations for the acquisition of relevant goods or services.
• Contribute to service delivery while supporting the practice of diversity in the workplace, ethical practice and occupational health and safety principles.
Location
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
Australian Capital Territory
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