Systems Analyst / ICT Generalist – Brisbane or Sydney

⁠⁠⁠Position Purpose

As the NDIA is growing to meet the needs of the Australian population, the NDIA requires comprehensive IT systems to support the day to day running of the organisation.

The Platforms, Integration & Data team are responsible for scoping, designing, delivering and maintaining high quality IT systems and applications to support the entire agency and our partner organisations to deliver the National Disability Insurance Scheme to our participants every day.

As a Business Analyst you will assist in the delivery of diverse and varied projects, centred around a large-scale digital transformation that is currently underway. A key to your role will be ensuring that requirements are captured and supporting the team to document processes and technical detail.

Building relationships and business acumen are two of your key skills that you use to support the team in delivering positive outcomes for the agency.

Duties

• Work closely with program, business and technical stakeholders to effectively discover, define, validate, prioritise and continuously manage requirements that translate identified needs into outcomes which align with NDIS’s architectural principles and strategies.
• Working with both traditional and Agile delivery practices including backlog creation / refinement and associated requirements gathering, data discovery and analysis.
• Outcome focus, with an ability to effectively challenge while retaining a customer focus.
• Self-managing, adaptable and quick to learn.
• Ability to work well with dynamic technical teams, business stakeholders and 3rd party providers.
• Facilitate workshops and perform business analysis activities including business process modelling, business and solution requirements lifecycle management, and data modelling.
• Assist the project manager and the team to translate requirements into project deliverables and tasks.
• Assist team mates to effectively document the systems and solutions that the team develops, delivers and maintains.
• Suggest changes/enhancements to management using evidence to support your recommendations.
• Work with various business units to support and maintain new and existing customer data and system integrations.