Closed
Standing Offer Arrangement for Dynamics 365 and Power Platform Services (Tranche 1) and Contract for PDS Hub Managed Services
Tender ID: 476263
Tender Details
Tender #:
TMRICT21014T1
Status:
Closed
Publish Date:
5 November 2021
Closing Date:
1 December 2021
Tender Description
Suppliers are invited by the State of Queensland (acting through the Department of Transport and Main Roads) to submit an offer for Invitation to Offer No. TMRICTSOA21014 to establish a Standing Offer Arrangement for Microsoft Dynamics 365 and Power Platform Services (Tranche 1) and an initial contract for Plan.Drive.Survive (PDS) Hub Managed Services as specified in PART B – QITC Draft Contract (specifically Schedule TMR1 – Requirements).
The SOA will be established in Tranches.
- This ITO includes Tranche 1 only.
- Tranche 2 will be established at a later date through a separate ITO process. Suppliers offering for Tranche 2 will also be able to offer for Tranche 1 under a separate ITO process.
Tranche 1 – Managed Services will include:
- Dynamics/Power Platform Managed Services including Level 2 and Level 3 incident and problem management and monitoring (solutions hosted within the Customer's Public Cloud tenancy)
- Minor changes and enhancements including release and change management
- Monitoring and testing relevant D365 updates
- Ad-hoc advisory services as required
Location
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