Senior Infrastructure Analyst
Tender ID: 475829
Tender Details
Tender Description
This Tender is invited by the Issuer.
• Maintain and deploy Australian Digital Health Agency’s system infrastructure to the highest possible standard.
• Support the planning and implementation of infrastructure updates and patches
• Monitor the uptime and reliability of installed infrastructure and ensure best practice backup procedures are in place.
• Evaluation of new technologies and changes for availability and capacity management implications.
• Undertake continuous performance and reliability reviews to improve quality of service and ensure adherence to SLA metrics
• Liaise with Service Desk staff to resolve escalated issues, and perform ad-hoc requests. Liaise with the IT Infrastructure team to resolve escalated issues.
• Update configuration management and support documentation at the time of the change
• Where appropriate keeps up to date with legislative requirements through membership of industry organisations.
• Ensures personal adherence to workplace health and safety requirements and either addresses or brings to management’s attention when others are in breach of these requirements.
• Adhering to the Agency Values, Code of Conduct and policies.
• Other duties as directed.
Location
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Australian Capital Territory
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