P21/442 Senior Network Administrator (Network Operations)

⁠⁠⁠Provide extensive experience and Subject Matter Expertise in the support and administration in complex, multi-vendor enterprise network environments, with experience in the following technologies is highly desirable:

• HP, CISCO, Fortigate, Palo Alto and F5
• Network Security
• Virtualised network products
• Azure Cloud Networking
• LAN, MAN and WAN environments
• Carrier circuits (troubleshooting and support)
• Physical connectivity troubleshooting
• Facilities management
• Voice and Video

The principal accountabilities and responsibilities for all roles include:

• Ensure availability, performance and capacity requirements are met for ACIC ICT, including incident management and future planning requirements.
• Provide Subject Matter Expertise where required to ACIC CIO Division Projects.
• Apply a high level of technical expertise in verifying and validating the current and future ICT states.
• Ensure that operational procedures and working practices are fit for purpose and current.
• Sound understanding of and ability to operate within a mature ITIL framework.
• Actively monitor and report on ACIC infrastructure.
• Apply technical ability to ensure the ICT Network and Infrastructure remains secure in accordance with relevant Commonwealth and Agency security policies such as the ISM and PSPF.
• Work in a collegiate manner to ensure sharing of knowledge and processes across the team.
• Apply highly developed written and verbal communication skills to develop briefings for senior internal and external stakeholders with a focus on key points and the use of appropriate language.
• Participate in a 24x7 on-call support roster.
• Build effective working relationships with the CIO Division sections and teams to ensure high level of communication and cross-functional partnerships are achieved.
• Other duties as directed.

The Specified Personnel must:

• Hold and maintain an Australian Government security clearance to the minimum of Negative Vetting Level 1. The cost of obtaining each security clearance and other related costs including the cost for revalidating the security clearance will be borne by the Seller. The Seller must ensure that its Specified Personnel promptly provide to the Buyer relevant details to assist with the security clearance process, and the Seller must notify the Buyer promptly in writing of any change in circumstances which is likely to affect the Buyer’s assessment of the Specified Personnel’s entitlement to hold a security clearance.
• comply with all Agency Policies which are available on request, and through the Agency intranet site. This includes policies which relate to drug and alcohol testing.
• undertake and pass a pre-employment screening process (Organisational Suitability Assessment (OSA)) which includes a police check.
• comply with the requirements of the Continuing Organisational Suitability Assessment (COSA)
• As directed by the Agency, complete a Deed of Confidentiality or Non-Disclosure Agreement prior to commencement or comply with processes required to engage the Specified Personnel under section 48 of the Australian Crime Commission Act (2002).
• Must be COVID vaccinated
• undertake an induction program upon commencement.
• Undergo Agency training prior to commencing work if required:
o Work, Health and Safety training; and
o Security Awareness training
• Complete the work on the Agency Premises, or as otherwise directed by the Agency.