Lead User Researcher
Tender ID: 448108
Tender Details
Tender Description
The Digital Transformation Agency is seeking a Lead User Researcher to join the Digital Service Standard team. Your work in the team will make a difference in the way the APS designs and delivers government services to the Australian public. As the Lead User Researcher, you will be an expert practitioner who will be leading and conducting user research activities for the team.
The Lead User Researcher is an expert practitioner, who will work in a multidisciplinary team to design and build government products and services, in line with the Digital Service Standard and the Service Design and Delivery Process. The work involves planning, conducting, and analysing research in a collaborative way with the team. You will have a good understanding of the product and service goals, and the challenges facing users, and can align research activities to inform product decisions.
You have a deep understanding of user-centered practices and can advocate for user research and engage a range of stakeholders. You will be able to advise on selection of user research techniques and can plan and conduct research for the product and service.
You advocate for inclusive practices and help the team to design and deliver accessible products and services that work for all users.
Location
Similar Tenders
Active opportunities matching this tender's categories and regions.