Closed

Client Management System (CMS) for the Specialist Homelessness Services Collection (SHSC)

Tender ID: 420898


Tender Details

Tender #:
RFTCMS2020  
Status:
Closed
Publish Date:
25 October 2020
Closing Date:
8 November 2020

Tender Description

⁠⁠⁠The Australian Institute of Health and Welfare (AIHW) is a Commonwealth statutory authority providing high-quality, independent evidence on health and welfare in Australia for over 30 years. Our data, products and services enhance the delivery of health and welfare for Australia by enabling other organisations to design, review and improve their policies and services through the better use of reliable evidence.

The AIHW is committed to collecting, analysing and reporting high quality information on homelessness in Australia. In 2010, the AIHW developed a national Specialist Homelessness Services Collection (SHSC) in conjunction with state and territory governments, and data collection commenced on 1 July 2011. This collection supports national reporting under the National Housing and Homelessness Agreement (NHHA).

To assist specialist homelessness services agencies to provide high quality data to AIHW for the SHSC, the AIHW, in conjunction with state and territory governments, implemented the Specialist Homelessness Information Platform (SHIP), as an optional client management solution. It is intended that the new CMS will continue to support the range of SHS agencies that are providers of the homelessness data for the SHSC. These agencies require a CMS that will continue to facilitate the provision of services to their homeless, at risk or family violence clients, and provide a reporting function to provide this data to AIHW according to the requirements of the SHSC NMDS from 1 July 2021.

 



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