Content Communication Services

⁠⁠⁠The Shared Services Transformation Initiative (SSTI) has a requirement the provision of content communication services to inform, educate and influence the direction of the Shared Services Transformation through stakeholder engagement.

Working with Program executive, the Seller with provide communications planning including, key messaging and speaking notes, to support major events and promote consistent flow of information to Commonwealth Departments and Agencies. A history of working within the Commonwealth or State Government, demonstrating awareness of policy and legislation pertaining to communications is essential.

The services required include but are not limited to:
• Design and implementation of focused and purposeful communications to internal and external stakeholders.
• End-to-end design and creation of content, using mechanisms including but not limited to:
o Copywriting;
o Newsletters;
o Blogs;
o Editorials;
o Infographics;
o Case studies;
o Reports;
o Video and podcast;
o Social media; and
o Publications.
• Development of content communication and campaign ideation.
• Development and implementation of content communication strategies.
• Issues and crisis communications.
• Media relations and publicity.
• Provision of data analytics, reporting, insights and recommendations on implementation effectiveness of content communications.

Note to Sellers
Your acceptance of work in developing requirements may exclude you from related procurements with the Shared Services Transformation Initiative:

Definitions:
• Market Approach means any approach to market for products or services related to the SST Project, excluding any RFQs which are classified as "Advisory Services"’; and
• SST Project means the multiple projects undertaken by Finance, through the Shared Services Transformation Initiative (SSTI) in respect of the modernisation of the Australian Government's enterprise resource planning operating model, including related procurement processes.

1. No preparation of (or assistance in preparing) a response
To ensure the integrity of any future Market Approach is not compromised and that Finance maintains the highest possible ethical standards, your organisation acknowledges and agrees that, if it is selected as a preferred respondent under this RFQ process, it will not be able to participate, directly or indirectly, in relation to any future Market Approach connected or related to the SST Project, including that it will not:
a. prepare, lodge or submit a response in respect of any future Market Approach; or
b. assist any third party in the preparation, lodgement or submission of a response, including providing advice, opinions or analysis to a third party who will or may submit a response in respect of any future Market Approach,
without the express written permission of Finance.

2. If the Department reasonably believes that your organisation is or has been involved in the preparation, lodgement or submission of a response in respect of any future Market Approach in any way and without Finance approval, Finance may, in its sole and absolute discretion, exclude that response from the evaluation process.

3. Improper assistance
Finance may exclude from further consideration responses which have been compiled:
a. with improper assistance of employees or ex-employees of Finance, or any consultants or advisers (or ex-consultants or ex-advisers) to the Department;
b. using information improperly or unlawfully obtained from the Commonwealth or third parties; or
c. otherwise as a result of unethical or improper conduct.