CRM Developers
Tender ID: 410838
Tender Details
Tender Description
This Tender is invited by the Issuer.
The services will include and not be limited to:
• Understanding previous platform and application development activities;
• Transferring platform and application knowledge/expertise to other developers;
• Collaborating with other software developers, business analysts, software architects and IT professionals to implement Microsoft Dynamics CRM solutions;
• Developing and maintaining a platform roadmap in conjunction with other areas in the department;
• Customising the system to meet the business needs of the department;
• Integrating existing systems and services into the CRM architecture; and
• Assisting with deployment and provisioning activities.
Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department’s recordkeeping policy and practices.
Specified Personnel will be expected to:
• Produce and provide input into a range of documentation that will be specific to business related outcomes; and
• Maintain accurate documentation in relation to business and technical requirements.
Documentation may include and not be limited to:
• Technical Specifications;
• Technical design and matrix;
• Architectural documents;
• System Design Specifications;
• Work flows, events and sequence diagrams;
• Environment Context Definitions;
• Deployment plans; and
• Other documentation as requested.
Location
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