Business Analyst - Up to 2 Roles

⁠⁠⁠As part of the new measures delivering deregulation for Australian business, Department of Industry, Innovation and Science is leading the employing the first person program to provide a streamlined end-to-end system that simplifies the process for businesses employing their first person and provides them with confidence that they are meeting their obligations and reduce the burden of regulatory compliance.

The main objectives of the program are:

• Consolidate an online checklist that guides employers (particularly sole traders and microbusinesses) through the steps to becoming an employer for the first time.
• Consolidate a range of disparate information and services currently available across a number of Commonwealth Government agencies and websites, and reduce the time taken by a first time employer to hire an employee.

The Business Analyst will work as part of a multi-disciplinary team to understand and analyse user and business needs while making sure outcomes are aligned with service vision and business. They

• Support the Business Lead and Delivery Managers by acting as the internal product owner.
• Undertake analysis work on new features and improvements using input from a variety of sources such as analytic feedback tools and user experience research.
• Make day to day business decisions to drive the direction set by the Business Lead on new functions and features
• Challenge constructively and act as a critical friend to achieve solutions that are fit for purpose.
• Facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs.