Closed

Cloud Platform

Tender ID: 406843


Tender Details

Tender #:
RFT 1000702105  
Status:
Closed
Publish Date:
30 November 2019
Closing Date:
3 January 2020

Tender Description

⁠⁠⁠The Department of Human Services is issuing this RFT on behalf of the National Disability Insurance Agency (NDIA) The NDIA is seeking to purchase SaaS subscriptions for an integrated Cloud Platform that provides capability in the areas of:

  1.  Portal Development – capability to develop portals to support Participants, ILC, National Contact Centre and external independent assessors;
  2.  Campaign and Event Management – capability to support campaigns and events to improve Provider and Participant engagement with the NDIA; and
  3.  Case Management – capability to record, track escalate and report on key business functions such as complaints, assistive technology requests and supported independent living. 


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