Vendor Risk Management Solution
Tender ID: 616630
Tender Details
Tender Description
The Lotteries Commission (Lotterywest) engages a wide range of third-party vendors including service providers to support its ICT and digital operations, many of which require access to systems, data or business-critical services.
To support effective governance and oversight of vendor-related security and operational risks, Lotterywest is seeking to procure a Vendor Risk Management solution. The solution will enable a structured, auditable, and risk-based approach to managing third-party vendor risk across the vendor lifecycle, with improved automation and reporting capabilities.
Scope:
The Respondent must propose a VRM solution that is deployed and hosted either within Lotterywest’s cloud environment or as a vendor-hosted cloud solution within Australia, and must provide all services necessary to deliver the solution, including:
a) Provision of VRM software, software licences and subscription services (where applicable)
b) Hosting services (where vendor-hosted solutions are proposed)
c) Installation and configuration of the solution
d) Integration with Lotterywest’s existing systems
e) Testing, deployment and commissioning to ensure operational readiness
f) Training for Lotterywest administrators and users
g) Provision of user and technical documentation
h) Ongoing technical support, software maintenance, updates and upgrades
Lotterywest will retain responsibility for day-to-day operational use and administration of the solution.
Enquiries:
Person: Veronica Tan
Phone: (08) 0894886804
Email: veronica.tan@lotterywest.wa.gov.au
Location
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