WCC Smart Council Project Customer 360 Customer Service Request Management System
Tender ID: 403565
Tender Details
Tender Description
WCC Smart Capital was developed in 2011 and focuses on the future development of Wellington over the next 30 years. Towards 2040: builds on Wellington's current strengths acknowledges the challenges the city faces now and over the medium to long term understands the changing role of cities is informed by Wellington's communities is a statement of the future that we want for Wellington and how we believe this can best be achieved.
Wellington City Council requires a proposal to replace our current customer service request management system (Confirm). We will also be bringing our IT services back in-house and we want the new solution to service this function as well.
Contact: Philip He
WCCProcurementTender@wcc.govt.nz