Provision and Support of Browser Based Customer Contact Centre Software
Tender ID: 349623
Tender Details
Tender Description
As a supplier of contact centre solutions, you are invited to supply Council quotations for the supply of a contact centre telephony solution (“the solution”) for Tweed Shire Council’s customer contact centre.
The solution will allow concurrent telephone agents across multiple sites to answer and manage inbound telephone and multi-channel enquiries during business hours.
Offer Documents are available for download at no charge here from Tweed Shire Council’s website.
Bidders must complete a short bidder registration process and then log on to Council’s Tender page ("eTender") to download documents.
Closing Date: Wednesday, 11 April 2018 04:00 PM
Contact Email: amorton@tweed.nsw.gov.au