Safer Cities Camera Network Ongoing System Maintenance

⁠⁠⁠This contract is for the provision of ongoing maintenance for the Safer City Camera Network (CCTV) System to the Greater Shepparton City Council. This will include re-instatement of lapsed software maintenance agreements; ongoing maintenance software; maintenance agreements for term of contract (12 months); maintain all necessary system design, programming (i.e. videotext, point descriptors, display maps, alarm message text) and engineering; ongoing system maintenance and reporting as per specification; provision of ongoing responsive service as per specifications; provision of annual on-site system training as per specifications, plus specific training on a case-by-case basis; any other works required by the specifications to complete the system to an acceptable functional and industry standard.

This contract is offered for an initial 12 month period, following a successful 12 months GSCC will review with the Surveillance System Contractor the option for an ongoing contract on a yearly basis with an option for up to 4 individual years. After the completion of the initial 12 months the Surveillance System Contractor, GSCC will review/discuss with the Surveillance System Contractor the option for an ongoing contract on a yearly basis with an option for up to 4 individual years.