Microsoft Copilot Studio Agent Development, Delivery and Capability Uplift Services
Tender ID: 625599
Tender Details
Tender Description
This Tender is invited by the Issuer.
Overview
The Department of Social Services is seeking to engage suitably experienced suppliers who can build and support Microsoft Copilot Studio agents, while transferring knowledge and leaving reusable tools and artefacts for departmental reuse.
About
The department has existing experience operating robotic process automation and digital automation services through a model involving business engagement, third-party specialist support, solution design, build, test and release activities. The department now wishes to establish a comparable delivery capability for Microsoft Copilot Studio agents.
Purpose
This procurement will address the need to support the rapid design, build, testing, deployment support and short-term support of Microsoft Copilot Studio agents. The department also requires suppliers to uplift internal capability and create reusable assets for future agent development.
Scope
The scope includes:
- Design, build, testing, deployment support and short-term support of Microsoft Copilot Studio agents
- Delivery of working Microsoft Copilot Studio agents that provide measurable business value
- Transfer of knowledge and reusable tools, templates, prompts, patterns and artefacts for departmental reuse in later work
- Uplift of internal departmental capability for future Copilot Studio agent development
Contractor Requirements
- Current Microsoft Solution Partner status to fulfil the requirements of practical Microsoft Copilot Studio delivery services
Instructions to Tenderers
The department will engage three suppliers and distribute available funding equally to support a diverse and resilient delivery model. This approach is intended to provide each supplier with the capacity to deliver agreed activities and outcomes while enabling the department to deliver services and strengthen overall effectiveness.
Enquiries
Buyer contact: AI@dss.gov.au
Location
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania
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