Closed

Provision of Prepaid Card Services Solution

Tender ID: 613969


Tender Details

Tender #:
PTO202601  
Status:
Closed
Publish Date:
13 May 2026
Closing Date:
13 July 2026
Closing Time:
02:00 PM (Australia/Queensland)

Tender Description

⁠⁠⁠The Public Trustee of Queensland (QPT) is seeking to establish a multi-year arrangement with a suitably qualified supplier for the provision of a prepaid card services solution to support customer expenditure under approved budgets. The appointed supplier will work collaboratively with QPT to deliver a secure, cost effective, and user friendly spend management solution that meets the needs of some of Queensland’s most vulnerable customers.

QPT seeks a supplier that can:

• provide dedicated account management and responsive support services

• demonstrate a strong understanding of QPT’s operating environment and the customers we support

• deliver intuitive, reliable systems—such as a secure web-based administration portal—to enable effective management of prepaid card services

• work collaboratively with QPT to drive continuous improvement and process efficiency

• provide a pricing model that supports low cost operation and safeguards customer funds

• provide a scalable solution capable of meeting current and future QPT demand



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