RFQ SPC-16738 Market Research & Procurement Strategy – Advice for Digital Integration Invoicing Partnership (DIIP)

The ATO is seeking professional services from a supplier with contemporary industry knowledge and demonstrated experience to work with internal ATO subject matter experts within compressed timeframes to:

• Review existing documentation including 2023 market research outcomes and current DIIP operating model
• Undertake desktop-based market research and industry knowledge to assess whether there have been material shifts in the service integrator market since the ATO’s last market research outcomes in 2023.
• Review market capability to provide skilled services across all DIIP platforms SBR2, SBR1, BDE, EAI and DSG platforms including out-of-pattern complex work, workforce scaling, and innovation activities.
• Confirm whether any other services integrators beyond IBM, can provide the scale and depth of expertise in IBM proprietary technologies.
• Validate the ATOs recommended sourcing and commercial strategy against current market conditions
• The supplier will provide recommendations on the most effective sourcing approach. This will include assessing whether expanding beyond the SBR2 service to incorporate EAI, DSG, SBR, and BDE can be delivered by the existing service integrator, or whether these services can be supported by alternative suppliers in the market. The recommendations must consider delivery continuity, optimise costs, and align with the ATO’s strategic objective of making tax just happen through real-time payment and reporting with secure data exchanges using natural business systems.