Windy Corner Café and Cross-Country Ski Hire Operations

Falls Creek Alpine Resort is a snow sports and winter experience mecca. The resort offers unparallelled village amenities and snow sports terrain in both alpine and cross-country skiing and annually provides thousands of people their first snow experience. With winter visitation exceeding over 450,000 visitor days across the declared snow season, the resort is an award-winning major tourist attraction in the Northeast of Victoria.

The Windy Corner precinct of Falls Creek is a hub for all winter visitors and the gateway to the cross-country ski trails. The precinct includes a day shelter, amenities, a small commercial café, cross-country ski hire facility and day parking. The café provides indoor seating for approximately 20 people as well as being adjacent to the day shelter with seating for up to approx. 80 people. It has a full commercial kitchen, providing a warm space for winter visitors. Access to the café is via the day shelter entrance or the ski hire facility.

Alpine Resorts Victoria (ARV) invites Expressions of Interest (EOI) from suitably experienced operators to manage and deliver services at the Windy Corner precinct, Falls Creek Alpine Resort, for the 2026 and 2027 snow seasons. This opportunity encompasses:

• Windy Corner Café – provision of quality food and beverage services (hot and cold) to resort visitors.
• Cross-Country Ski Hire Facility – hire and servicing of XC ski equipment, ensuring safe and efficient customer experience.
• Day Shelter & Amenities – daily cleaning and upkeep of the Windy Corner Day Shelter, including public toilets, waxing area, and associated facilities, maintaining a high standard of presentation and hygiene throughout the declared snow season.

Each respondent must provide an outline of their demonstrated experience and capability, proposed business concept and processes including daily opening and cleaning schedules and staffing, service quality and visitor benefits, and proposed operational model and compliance.