Closed

For the provision of Managed ICT Services

Tender ID: 602836


Tender Details

Tender #:
PCS-03303  
Status:
Closed
Publish Date:
17 December 2025
Closing Date:
29 January 2026
Closing Time:
11:59 PM (Australia/ACT)

Tender Description

This Tender is invited by the Issuer.

The Australian Pesticides and Veterinary Medicines Authority (APVMA) is seeking proposals from potential sellers (Sellers) for the provision of Managed ICT Services (Services) as specified in the Statement of Requirements (SoR) and in accordance with this Request for Quote (RFQ). These services include:

Transition Services;

a) cloud tenancy transition services;

b) network design and configuration services;

c) new systems and software implementation services;

d) ICT security uplift services;

e) data migration services;

f) systems integration services;

g) application sustainment services;

h) application development services;

i) program management services;

j) business analysis services;

k) testing and test automation services;

l) strategic planning and design; and

m) Project management services.

Common Services;

a) continual improvement;

b) incident management;

c) problem management;

d) information security management;

e) knowledge management;

f) change management;

g) risk management;

h) service request fulfilment; and

i) the use of the Service Management Platform toolsets,

Ongoing Services;

a) Service Desk and End User Services;

b) Infrastructure Services;

c) Microsoft Azure Services;

d) Unified Communications;

e) Core Software Services;

f) Operational Security Services; and

g) Business Application Services.

Additional Work (Project Services).

Estimated start date: Friday, 01 May 2026

Initial contract duration: 3 years.

Extension term: Other

Extension term details: Any number of options to extend, provided that the total Contract Period does not exceed seven (7) years.

Number of extensions: Buyer has not provided these details

Location of work: QLD, WA, ACT, VIC, NSW, NT, SA, TAS

Working arrangements: Hybrid

Industry briefing: Not applicable.