Agent QLD

Expression of Interest

Agent services – Aurukun

The Australian Government agency Services Australia is seeking Expressions of Interest from organisations to provide agent services for 37.5 hours per week in Aurukun

We contract agents to deliver services and programs on our behalf. We provide training and equipment.

Agents help people in rural and remote Australia to access government services.

Agents provide a face to face information service and free self-help facilities. These include an internet enabled computer, Wi-Fi, phone and scanner/photocopier/printer to help people do their business with us.

We’ll pay the successful applicant in accordance with our fee structure. Each year we review the number of hours per week we need you to provide face to face customer service. The payment will change accordingly.

Go to servicesaustralia.gov.au/agent access point hosts to view:

• the selection criteria

• general information on agent services

• how to obtain the terms and conditions for this opportunity.

For more information, please call 02 8440 2814 to speak with one of our agent coordinators.

Expressions of Interest close at 5 pm, Monday 12 January 2026

Email your Expression of Interest to: Agent Coordinator,

NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au with subject header: CNQLD Aurukun EOI

Other Instructions:

Conditions for Participation:

Not Applicable

Timeframe for Delivery:

As above (this information will be in the EOI)

Address for Lodgement:

Email your Expression of Interest to:

NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au with subject header: CNQLD – Aurukun EOI