Defence Housing Australia are approaching the market to finalise outstanding deliverables for our ITSM Uplift project.

The scope includes:

 1. Finalise incident management training, including closing out the review/feedback process, creating a SCORM file, and working with relevant staff from DHA's IT Operations team to review/accept the SCORM file (Est. Effort = 2 days).

2. Support roll-out of the training, policies and processes, including: Facilitate Check-Ins/Meetings/Workshops; On-Site Support. (Est. Effort = up to 3 days)

This opportunity has been sent to selected suppliers only. Should DHA require other/further/new submissions DHA will make direct contact. Unsolicited emails will not be answered.