Closed

Review system design and delivery of EMDG

Tender ID: 590271


Tender Details

Tender #:
PCS-02289  
Status:
Closed
Publish Date:
22 July 2025
Closing Date:
31 July 2025
Closing Time:
11:59 PM (Australia/ACT)

Tender Description

This Tender is invited by the Issuer.

The Australian Trade and Investment Commission (Austrade) seeks to procure specialist IT services to assess the quality and effectiveness of current client system and grant delivery processes of the Export Market Development Grants (EMDG) program, with a particular focus on the applicant experience engaging with Round 4 of the program.

This assessment will be provided as input to the 2025 Independent Review of the EMDG program. The Terms of Reference for the Independent Review focus on:

  • Reviewing the quality of program delivery and applicant’s experience (particularly Round 4)
  • Identifying how representative bodies and Austrade can work together to support their SME members to achieve export outcomes
  • Exploring how EMDG fits within a whole-of-government support for SMEs engaging in international business.

The supplier will work closely with the independent reviewer and Austrade to ensure the assessment of the system design and delivery of EMDG is aligned with the terms of reference.

Further detail on the requirements is provided in Attachment A - Statement of Requirements. 

Estimated start date: Monday, 11 August 2025

Initial contract duration: 13 Weeks

Extension term: 1 month

Number of extensions: 3

Working arrangements: Remote