Closed

ServiceNow Consultancy Services

Tender ID: 588033


Tender Details

Tender #:
PCS-02412  
Status:
Closed
Publish Date:
19 June 2025
Closing Date:
25 June 2025
Closing Time:
11:59 PM (Australia/ACT)

Tender Description

This Tender is invited by the Issuer.

The department is seeking to engage an experienced seller who has capability to provide technical ServiceNow resources that are highly experienced in the ongoing management of the IT Service Management (ITSM), Customer Service Management (CSM) products, and portals within the ServiceNow Unclassified (Official) Cloud environment.

Certification and experience with ITIL and with an in-depth knowledge/experience around security access controls, Agile Development/DevOps, and ITSM/CSM implementation.

In consultation with the seller, developers skilled in other ServiceNow products may be required during the course of the agreement.

Estimated start date: Tuesday, 01 July 2025

Initial contract duration: 12 months

Extension term: 12 months

Number of extensions: 2

Location of work: ACT, NSW, NT, QLD, SA, TAS, VIC, WA

Working arrangements: Hybrid