The Information Commons area are a collection of computer labs, Group Study Rooms and Teaching and Learning spaces located within ANU Library locations, residences, and buildings across campus.

There are over 1,200 computers located within the Information Commons. These computers provide students and staff with access to Internet, wireless, software, and are connected to a shared printing system.

The objective is to enhance IT infrastructure, service reliability and ensuring optimal performance, and therefore ANU is looking to procure a comprehensive application and hardware monitoring solution.

The solution will aim to provide real time visibility, proactive alerts and automated diagnostic for both hardware and software components enabling incident resolution and system health optimisation.