Scope of Engagement

General

The scope of works is to provide the necessary services to assist GVW in delivering its Digital Program and may include, but not be limited to;

• Implementation Services

-Implementation of new or replacement systems

• Decommissioning Services

-Decommissioning of legacy systems that are no longer required

• Strategic Support

-Architecture/Integration Support

-Business Process Review and Optimisation

-Ongoing System Support

-Development Services Support

• Digital Project Resourcing Services – filling GVW project team positions and producing the required key deliverables defined within the GVW Project Management Methodology RACI for that role e.g.

• Project Manager
• Project Administration (providing support to the Project Manager by completing project related administrative tasks)
• Solution Architect
• Business Analyst
• Test Lead
• Change Management Lead
• Training Lead
• IT Operations Lead

GVW encourages specialty organisations who only deliver some of these services to respond.

To support a greater understanding of the expected scopes of services that will be required of digital project resources, the below broad definitions are provided.

Project Management

The day-to-day running of the project, including definition, monitoring, controlling and reporting of necessary elements of developed Project Management Plans including (but not limited to):

• Project documentation defined within GVW Project Management Methodology RACI

• Progress reports

• Reporting/contributing to Project Steering Committee meetings

Note that GVW’s internal Digital Delivery Team includes a Project Manager. Project Manager resources from the Digital Delivery Partner would be engaged where there is insufficient capacity of GVW’s internal Project Manager resource to manage all the projects that are required.

Project Administration

Provide support to Project Managers by completing project related administrative tasks including (but not limited to):

• Scheduling project meetings

• Preparing and distributing meeting agendas

• Recording and distributing notes and meeting minutes

• Supporting document management activities

• Distributing project communications

Solution Architect

Envision, document, communicate and evolve GVW’s solution architecture, ensuring:

• Project documentation defined within GVW Project Management Methodology RACI

• Completeness and integrity of architecture and data management

• cross organisational integration

• standardisation of business processes

• alignment with relevant regulatory requirements

• digital optimisation

• alignment with GVW’s Strategic Priorities and Values.

Business Analyst

A single resource may provide multiple BA roles.

Digital Project Business Analyst Deliverables

• Project documentation defined within GVW Project Management Methodology RACI

Business/Technical/Functional Requirements Definition

This role is provided to support the development of necessary business, technical and functional requirements to support project scoping, definition of deliverables and alignment of deliverables with defined project benefits.

It is envisaged these roles may also support project procurement activities including (but not limited to);

• Contributions to market analysis investigations and procurement pathway definition

• Preparation of Expression of Interest (EOI), Request for Proposal (RFP) and Request for Tender (RFT) documentation

• Assessment of EOI, RFP and RFT submissions

Business Process Development

It is envisaged that this role will provide services related to the following;

• Documentation of current processes

• Support to define “to be” processes leveraging the opportunities provided by the new system/application

• Review of business processes versus system capability to minimise the need for customisations/modifications (in lieu of out-of-box functionality)