AI and ML for analytics
Tender ID: 581877
Tender Details
Tender Description
This Tender is invited by the Issuer.
Services Australia established an Architecture Review Taskforce to conduct a review of all of our Information and Communication Technology (ICT) systems.
The review has examined the current state of our ICT systems and will inform a 10-year roadmap to ensure the technology behind our services remains effective.
Through our deep understanding of the current state, we have identified a number of strategic focus areas. Services Australia is seeking information on implementing Artificial Intelligence and Machine Learning (AI & ML) solutions supporting advanced analytics capabilities.
AI & ML can help identify value and insights from data holdings, along with simplifying operational and strategic decision making, thereby improving customer and staff experiences.
The Agency is interested in understanding what technical capabilities are available or we should be planning for, to support the Agency using AI & ML as outlined in our transparency statement: Automation and Artificial Intelligence Transparency Statement - About us - Services Australia. link https://www.servicesaustralia.gov.au/automation-and-artificial-intelligence-transparency-statement?context=22
The users and their needs
Use cases:
Relevant use cases are primarily involved with advanced analytics enabled by building and training AI & ML models using our data.
- Predictive analytics to support resource allocation and optimisation.
- Policy analysis and simulation - Identify issues, pain points and effectiveness in existing policies along with how they can be improved, along with providing the capability to simulate the impact of policy changes and decisions to analyse various scenarios.
- Governance and assurance activities including identification and resolution of data quality issues, deviation from processes and expectations, inappropriate actions.
Location
New South Wales : Central West : Far North Coast : Far West : Hunter : Illawarra : Mid North Coast : Murray : New England : Orana : Riverina : Southern Highlands : Sydney
Queensland : Cairns & Far North Queensland : Gladstone : Mackay Whitsunday Region : Mount Isa & North West Region : Rockhampton : South East Queensland : South West & Darling Downs : The Central West : Townsville : Wide Bay Burnett
Victoria : Barwon South West : Gippsland : Grampians : Hume : Loddon Mallee : Melbourne
South Australia : Adelaide : Eyre & Western : Far North : Fleurieu & Kangaroo Island : Limestone Coast : Murray & Mallee : York & Mid North
Northern Territory : Barkly : Big Rivers : Central Australia : East Arnhem : Greater Darwin : Top End
Australian Capital Territory
Tasmania
