Closed

Queue Management System

Tender ID: 575286


Tender Details

Organisation:
Tender #:
ITS2024-025  
Status:
Closed
Publish Date:
16 December 2024
Closing Date:
31 January 2025

Tender Description

Re: Notice of Tender – Queue Management System

Northern Health is releasing a Request for Tender (RFT) to select a service provider for Queue Management System at Northern Health is seeking to update its Queue Management System (QMS) to support outpatient services across multiple sites. The QMS plays an important role in managing patient flow, appointment notifications and check-ins, both for in-person and telehealth visits. As Northern Health continues to grow and adapt to increasing patient volumes, there is an opportunity to explore new capabilities that enhance operational efficiency and provide a streamlined experience for patients and staff. This sourcing event aims to identify solutions that build on the existing framework while meeting future demands

Indicative Timelines

ActivityDate
RFT issued16 December 2024
End of period for questions or requests for information24 January 2025
Intended completion of evaluation of tenders April 2025
Intended Contract commencement dateMay 2025

Tender documents can only be accessed through the Northern Health Source to Contract platform (JAGGAER Advantage)

Jaggaer registration

Interested suppliers will need to register their details in Northern Health Source to Contract platform (Jaggaer).

https://healthsharevic.org.au/register/

If you do not have a current account in Jaggaer please register before the release of tender using the below links to access tender documentation on time.

Please see the below links and follow the instructions:

If you require additional support, please see the contact details below.

Thank you,

Shanika Silva

Procurement Specialist, Procurement Services & Supply Chain

Northern Health

185 Cooper Street Epping Vic 3076

T (03) 8405 8658 M (04) 93 642 500 | www.nh.org.au


Location

Victoria   :   Barwon South West   :   Gippsland   :   Grampians   :   Hume   :   Loddon Mallee   :   Melbourne  

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